By registering as a BookSmart customer, you acknowledge and signify that you have read, understood, and agreed to be bound by this agreement.

Only individuals and businesses that are legally entitled to enter into legally binding and enforceable contracts may register to be a Customer and purchase items through this Web site. Customers must comply with all applicable laws.

All information submitted by Customers through the Web site, including registration information, payment information, and transaction-related information must be true, accurate, current and complete.

Once you have registered as a Customer, you are referred to as a “Customer”, “User”, “You”, “Your” or “Yourself” for the purposes of this agreement.

If “You” use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. BookSmartja does not knowingly sell products to children; rather, it sells to adults, who can purchase with a credit/debit card or other permitted payment method. If You are under the age of 18 years old, you may use only with involvement of a parent or guardian. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites. Should we learn that someone under the age of 13 has provided any personal information to the BookSmart website, we will remove that information as soon as possible.

Your Account

Password & Account Security

“You” the account holder on the BookSmart Site is responsible for

(i) keeping “Your” account password confidential and secured,

(ii) avoiding unauthorized access to “Your” computer;

(iii) keeping the e-mail address associated with that account current (“You” acknowledge that it is important to keep the e-mail address associated with “Your” account current because although “You” may be able to log into your account using an old e-mail address, “You” will not receive messages from about your orders and inquiries or other matters if the email address registered is not current).

“You” accept full responsibility for all activities that occur within such Your account or within the BookSmart interactive community.

Email Notices

“You” consents to receive electronic communications from BookSmart, whether addressed to the e-mail address associated with such your account or posted on the BookSmart website. “You” acknowledges and agrees that any communication via e-mail or by postings on this BookSmart Site satisfies any legal requirement that such communications be made in writing.


“You” agree to indemnify and hold BookSmart and BookSmart Provider harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of such “Your” use of the BookSmart website, breach of the Terms of Use or “Your” violation of any law or the rights of a third party.


Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere.

The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent “open-stock” prices, which mean the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set.

With respect to items sold by BookSmart, we cannot confirm the price of an item until your order has been placed, as such they can change without prior notice; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


The risk of loss and title for all items purchased via the BookSmart website is passed to “You” upon delivery of the item to the carrier.


The items offered for sale on the contain descriptions that are provided directly by the publisher, manufacturer, developer or distributor of such item. BookSmart does not represent or warrant that the descriptions of such items are accurate or complete. IF YOU PURCHASES AN ITEM FROM BOOKSMART THAT IS NOT AS DESCRIBED ON THE BOOKSMART SITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO RETURN SUCH ITEM IN AN UNUSED CONDITION FOR A REFUND OF THE PURCHASE PRICE.


BookSmart may issue a warning, temporarily suspend, indefinitely suspend or terminate your right to use or access all or any part of the BookSmart website including any account thereon, without notice, for any reason in BookSmart sole discretion, including without limitation violation of the Terms of Use, BookSmart belief that such access would violate any applicable law or would be harmful to the interests of, or potentially cause financial loss or legal liability to, BookSmart, any BookSmart Suppliers or another User.

In certain cases, in BookSmart’s sole discretion, BookSmart may provide written notice (a “Restriction Notice”) to a You (a “Restricted User”) to inform You that (i) your right to use or access any part of the BookSmart Site has been terminated including the right to use, access or create any account thereon; (ii) that BookSmart refuses to provide any services to “You” a Restricted User; and (iii) any subsequent orders placed by “You” a Restricted User will be subject to cancellation. Other conditions may apply and shall be set forth in the Restriction Notice.


Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. BookSmart reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant BookSmart a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant BookSmart and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify BookSmart for all claims resulting from content you supply. BookSmart has the right but not the obligation to monitor and edit or remove any activity or content. BookSmart takes no responsibility and assumes no liability for any content posted by you or any third party.


Returns, Refunds and Exchanges Policy

How To Return An Item: 
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 7 days of your purchase.

1. All returns are done in office.

2. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include poster paints, glues, softwares, adhesive tapes and video games etc.

Merchandise that has been worn, used, or altered or personal items such as recorders. Books that are defaced will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.


You will not be subject to a restocking fee in this case, but you still will have to pay return shipping if the error is on your part. If a wrong book is given by this book can be exchanged for the correct item once it has not been defaced and accompanied with the original receipt.

Payment Policy

Accepted Methods of Payment:

Credit Card: we use the WIPAY Card Payment Gateway online at this time. However, we do take credit card payments via our NCB credit card machines in house as well.

Cash on Delivery (conditions apply)
Direct Bank Deposit (National Commercial Bank)

Credit Card Charges

Your credit card will be charged a small transaction fee plus GCT when you place your order online. The fee is usually displayed when the credit card option is selected upon checkout . If we are not able to fulfill your order for any reason your credit card will be refunded.

Conditions of Refunds

We will gladly accept your returns for a full refund as long as the following conditions are met:

  • The item being returned is NOT listed on our non-returnable list.
  • The original manufacturer’s packaging of the item being returned has NOT been opened.
  • If it is an item that is not in the manufacturer’s sealed packaging, then the item being returned for refund must NOT have been used, marked, defaced, or in any way devalued from its original condition.
  • You return the product within 7 days of receiving it.

Please note: Full Refunds will be done via the same payment method used when the item was purchased.

Store Credits

You may return items sold and fulfilled by Booksmartja within 10 days of delivery for a credit note equivalent in value to the price of the items being returned if they do NOT meet the requirements for a full refund.

You will be assessed a restocking fee of 10% if the item being returned is not in an originally sealed container where provided or in its original condition.

All returns after the required 10-day period, and subject to any statutory rules which may apply, will be subject to a 70% returns, handling and restocking fee.

Credit notes issued may only be used to make future purchases on